Terms of service

Terms of Service

Overview

This website is operated by our shop. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, and vendors.

Products

We offer botanical, handmade, and specialty items. Some products are handmade or custom-made, and may vary slightly in appearance from photos shown. These variations are normal and not considered defects.

Certain items, including fresh-cut, handmade, or personalized products, may have different processing times as noted in our policies.

Orders

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

  • Suspected fraud or unauthorized transactions
  • Incorrect or incomplete information
  • Product availability issues

It is the customer’s responsibility to ensure all order details, including shipping information, are correct before completing checkout.

Pricing & Availability

Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability.

Shipping

Shipping times are estimates only and are not guaranteed. Once an order is shipped, delivery is handled by the carrier. We are not responsible for delays caused by postal services, weather, or customs processing.

Lost, Stolen, or Delayed Packages

We are not responsible for lost or stolen packages marked as delivered by the carrier. Customers should contact the shipping carrier directly for assistance with claims.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy for full details.

Intellectual Property

All content on this site, including images, product descriptions, and branding, is the property of the store and may not be copied or used without permission.

Limitation of Liability

We are not liable for any direct, indirect, or incidental damages arising from the use of our products or services.

Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Continued use of the site constitutes acceptance of those changes.